Returns & Refunds Policy
Effective Date: August 1, 2026
1. Physical Product Returns
- Returns accepted within 7–14 days of delivery
- Item must be unused and in original condition
- Customer pays return shipping
2. Damaged or Incorrect Orders
If an item arrives damaged or incorrect:
- Contact us within 48 hours
- Provide photo proof
- We will replace or refund at our discretion
3. Chargebacks
Filing a chargeback without contacting us first may result in:
- Permanent ban from future purchases
- Legal action if necessary
📧 contact@diamonddivetreasures.shop